Frequently Asked Questions
Everything you need to know about our leather goods, shipping, and return policies.
What kind of leather do you use in your products?
We prioritize durability and character, using only premium full-grain leathers sourced from world-renowned tanneries. Each piece is selected for its ability to age beautifully and develop a unique patina over time.
How long does shipping take?
Standard domestic orders typically ship within 3-5 business days. Once dispatched, transit time is usually 2-7 business days depending on your location. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for products in original, unused condition with all packaging intact. Please note that custom-modified items or products showing signs of wear are not eligible for return.
Do you offer international shipping?
Yes, we ship our products worldwide. Please be aware that international customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
How should I care for my leather goods?
To ensure longevity, we recommend applying a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight or moisture, and wipe away dirt with a damp cloth as needed.
Are your products covered by a warranty?
We stand behind our craftsmanship. All Rose Anvil products are covered by a limited lifetime warranty against manufacturing defects in materials or workmanship.